Metro Guard Termite & Pest Control Privacy Policy
Corporate Name: Metro Guard Corp
Effective Date: 3/19/2025
Metro Guard Termite & Pest Control (“we,” “us,” or “our”), operating under Metro Guard Corp, is committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your data when you interact with our services—including our website, mobile applications, and Application-to-Person (A2P) messaging communications. Our practices comply with applicable federal and state regulations, including those governing A2P messaging (e.g., FCC, CTIA, and TCPA guidelines).
We may collect personal information you voluntarily provide when you:
Request services or schedule appointments.
Fill out forms or interact with our website, mobile applications, or customer support.
Provide contact information, including your name, telephone number, email address, and physical address.
We automatically collect certain information when you interact with our digital platforms, such as:
Device information, browser type, and IP address.
Interaction details, including pages visited and time spent on our site.
Your information is used for the following purposes:
Service Delivery: To process service requests, schedule appointments, and communicate service-related notifications.
A2P Messaging: To send automated text messages that include service reminders, updates, and promotional offers.
Customer Support: To address your inquiries and provide technical assistance.
Regulatory Compliance: To comply with legal obligations and industry regulations.
When you provide your mobile number, you expressly consent to receive automated A2P messaging communications from us. These messages may include:
Transactional Alerts: Service confirmations, appointment reminders, and notifications about service changes.
Promotional Messages: Special offers, promotions, and company updates.
Key Points:
Message Frequency: The frequency of messages will vary based on your interactions with our services.
Standard Rates Apply: Message and data rates may apply as per your mobile carrier’s terms.
Opt-Out: You may opt-out at any time by replying “STOP” to any of our text messages or by contacting us directly.
We adhere to all applicable A2P messaging regulations to ensure that our communications remain compliant and respectful of your preferences.
We do not sell or rent your personal information. Information may be disclosed under the following circumstances:
Service Providers: To trusted third-party vendors who assist in service delivery (e.g., appointment scheduling, messaging services). These partners are contractually obligated to maintain your data’s confidentiality.
Legal Compliance: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, provided that any successor entity agrees to honor this Privacy Policy.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the information is no longer required, we will securely dispose of it.
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have rights regarding your personal information, including:
The right to access, correct, or delete your data.
The right to withdraw consent for A2P messaging without affecting your ability to receive necessary service-related communications.
To exercise any of these rights, please contact us using the details provided below. Please note that opting out of certain communications may affect your access to timely service updates.
Our services are primarily intended for users within the United States. Should we transfer your data outside the U.S., we will ensure that adequate safeguards are in place to protect your information in accordance with applicable laws.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children under 18 without verifiable parental consent. If you believe we have inadvertently collected data from a child under 18, please contact us immediately so we can promptly delete the information.
We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated by updating the policy on our website and revising the Effective Date. We encourage you to review this policy periodically to stay informed about our practices.
If you have questions or concerns about this Privacy Policy, please contact us at:
Phone: (817)468-2847
Email: [email protected]
Address: 1100 W Pipeline Rd, Hurst, TX 76053
By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
All Rights Reserved | Metro Guard Termite & Pest Control 2025